Tracking details are included in all Shipping Confirmation emails from us. Check your inbox for an email titled 'Your COAT order is on the way' - which has a tracking link.

Otherwise, send us a message via the form below and we can dig into it for you.

If your paint is unopened and in the original packaging, you can create a return within 30 days of ordering via our online returns portal.

Click here to start your return.

The window for changing or cancelling orders is pretty tight (our team get them out to you pretty quickly...).

Drop us a message below with your order number and what you need changing or cancelling and we'll do our best to help.

There's a full guide to all our finishes here.

Our Flat Matt finish is the most popular - it's durable, and designed with a matt finish for walls and ceilings.

For bathrooms, kitchens or high-traffic or commercial areas, our Soft Sheen finish might be best - as it's moisture-proof and washable. It does have a subtle shine.

Eggshell finish is the one you'll need for wood and metal - like skirting, doors, or radiators.

You can get the same colour in different finishes, to create that colour-drench look, too.

We want everyone to experience COAT Paints (you won't look back..) - so we offer 10% off first time orders with the code GETYOURCOAT.

We also offer a loyalty programme for future orders, which you will see via email.

Trade customers (Interior Designers, Decorators) can unlock exclusive Trade discounts by opening a Trade account with your registered company. You can learn more about the COAT Collective here.